Helprace icon

Helprace icon

Helprace

Description

Due to mass business migration online, help desk software and other help desk solutions have become very popular. How else can a business improve customer service other than a well-crafted customer service software platform?

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About This Article

This page was composed by Alternative.me and published by Alternative.me. It was created at 2018-04-27 21:40:03 and last edited by Alternative.me at 2020-03-06 07:50:32. This page has been viewed 2290 times.

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Table of Contents

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Reports Free survey and forum data User-friendly interface Simple and fast data collection Google Analytics integration Custom demographic headers Data export Bug deletion Click maps Heat maps Device-trend chart Custom branding Newsletter signup widget User dashboard Unlimited Live Support Support Mobile Platforms Screen Sharing Record Sessions It will allow user and lead searching. Shared Email Inbox Boosts Team Collaboration Multi-channel support Self-service support Workflow and automation Advanced Customer Relationship Management Over 40 Individual Apps Case management Multi-channel customer access Legacy data system integration Automatically generates insights Customer acquisition and retention tips Sales forcasting
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