Helprace icon

Helprace icon

Helprace

Description

Due to mass business migration online, help desk software and other help desk solutions have become very popular. How else can a business improve customer service other than a well-crafted customer service software platform?

Platforms
Windows macOS Linux Browser iOS Android
Links

Alternatives to Helprace

  1. UseResponse alternatives

    UseResponse

    Commercial

    UseResponse is a software program that redesigns your customer support center online and gives you several helpful features to make it run more smoothly and allow you more open communication with y...

    {{ alternatives[0].votes }}
  2. Freshdesk alternatives

    Freshdesk

    Commercial

    Freshdesk helps your customer service team consolidate all their communication streams into one platform and deal with issues more responsively.

    {{ alternatives[1].votes }}
  3. UserVoice alternatives

    UserVoice

    Commercial

    UserVoice is an application designed to provide business owners with feedback related to the products and services that they provide to their customers. It is a product feedback management software...

    {{ alternatives[2].votes }}
  4. UserEcho alternatives

    UserEcho

    Commercial

    Easy management of customers feedback. Much more functionality and flexibility than just a forum. Listen, respond, and delight your users.

    {{ alternatives[3].votes }}
  5. osTicket alternatives

    osTicket

    Free

    osTicket is a widely-used and trusted open source support ticket system. Easily scale and streamline your customer service and drastically improve your customer’s experience.

    {{ alternatives[4].votes }}
  6. Get Satisfaction alternatives

    Get Satisfaction

    Commercial

    Get Satisfaction allows you to gather feedback, product ideas, build your brand, and reduce customer support costs while engaging with your customer community.

    {{ alternatives[5].votes }}
  7. UserReport alternatives

    UserReport

    Free

    UserReport helps companies learn more about the people who interact with their online content. It collects data from simple, propriety survey and forum tools integrated with the client's website. C...

    {{ alternatives[6].votes }}
  8. Zendesk alternatives

    Zendesk

    Commercial

    Zendesk is a support application that allows businesses to transform their existing customer support services into agents, making it easy for lead sourcing and customer retention. Since the platfor...

    {{ alternatives[7].votes }}
  9. Salesmachine alternatives

    Salesmachine

    Commercial

    Salesmachine helps sales, product and customer success teams instantly convert more leads, accelerate adoption and reduce churn.

    {{ alternatives[8].votes }}
  10. Help Scout alternatives

    Help Scout

    Commercial

    Make every customer service interaction a more human one. Use Help Scout. Trusted by over 9, 000 businesses in 140 countries. Get started for free.

    {{ alternatives[9].votes }}
  11. GoToAssist alternatives

    GoToAssist

    Commercial

    GoToAssist is a piece of software that was designed to help IT professionals offer the comprehensive support they need to be able to offer. It's perfectly suitable for those in software consulting...

    {{ alternatives[10].votes }}
  12. Intercom alternatives

    Intercom

    Commercial

    Intercom is a communication app that ensures a business owner can use messaging services to promote sales, customer services and increase his or her marketing capacity. Intercom software enables bu...

    {{ alternatives[11].votes }}
  13. HappyFox alternatives

    HappyFox

    Commercial

    The smart and intuitive help desk features of HappyFox make it a great source for any business owner looking to improve engagement with their customers.

    {{ alternatives[12].votes }}
  14. Qualtrics alternatives

    Qualtrics

    Freemium

    Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insights in one place.

    {{ alternatives[13].votes }}
  15. VisionProject alternatives

    Keep all your projects safely in one place. All data, documents, activities and people will be securely organized online and can be accessed by team members from anywhere at any time. VisionProject...

    {{ alternatives[14].votes }}
  16. Front alternatives

    Front

    Commercial

    Front is a collaborative email platform that allows a team of professionals to work together in the same digital communication system no matter where they are in the physical world. The software i...

    {{ alternatives[15].votes }}
  17. Desk.com alternatives

    Desk.com

    Commercial

    Desk.com is a software that lets the user have full control of their customer service from both desktop and mobile. Desk.com follows your social media profiles, emails, and phone calls to make sure...

    {{ alternatives[16].votes }}
  18. LiveAgent alternatives

    LiveAgent

    Commercial

    Great customer service starts with better Help Desk Software. Get started with LiveAgent in 5 minutes.

    {{ alternatives[17].votes }}
  19. Zoho Desk alternatives

    Put customer service at the heart of your company. Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer.

    {{ alternatives[18].votes }}
  20. Kayako alternatives

    Kayako

    Commercial

    Help Desk Software with support ticketing system that helps you be more productive and build customer loyalty. Start your free trial today by joining over 131, 000 other customer support heroes!

    {{ alternatives[19].votes }}
  21. Grade.us alternatives

    Grade. us is simply the most powerful SaaS platform out there for complete online review management and marketing.

    {{ alternatives[20].votes }}
  22. ConnectWise Manage alternatives

    ConnectWise empowers technology solution providers to reach their goals faster with an award-winning business management software suite & much more.

    {{ alternatives[21].votes }}
  23. Issuetrak alternatives

    Easy and affordable software for managing issues, complaints, help desk tickets, customer support requests, and tasks all in one central place.

    {{ alternatives[22].votes }}
  24. Appreviws alternatives

    Appreviws

    Free

    Many people create apps for various reasons, but one is definitely to make money. The biggest question for many Android app creators is where to sell these applications. Each day the marketplace fo...

    {{ alternatives[23].votes }}
  25. JIRA Service Desk alternatives

    IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25, 000+ organizations. Try it free today.

    {{ alternatives[24].votes }}
  26. Salesforce Service Cloud alternatives

    When it comes to customer relationship management (CRM) systems, Salesforce wrote the book. Well, not exactly the book, but they do provide the most thorough explanation of what a CRM is on the int...

    {{ alternatives[25].votes }}
  27. Agiloft alternatives

    We can't find that page. This could be because:.

    {{ alternatives[26].votes }}
  28. Zoho Connect alternatives

    Zoho Connect is a team collaboration software that helps teams ideate, discuss, and work together, from any place, on any device.

    {{ alternatives[27].votes }}
Suggest an Alternative

Missing a software in the list? We are always happy if you help us making our site even better.

Suggest an Alternative

Helprace Reviews

We have no reviews for Helprace.

Write a Review

Comments

Commenting on this article is disabled right now.

About This Article

This page was composed by Alternative.me and published by Alternative.me. It was created at 2018-04-27 21:40:03 and last edited by Alternative.me at 2020-03-06 07:50:32. This page has been viewed 2038 times.

Did you like this article about Helprace? Please rate it!
4 of 5 liked this article. This is equivalent to a star rating of 4.00 / 5.
Yes
No

Table of Contents

Filter Platforms

{{key}}

Filter Features

Reports Free survey and forum data User-friendly interface Simple and fast data collection Google Analytics integration Custom demographic headers Data export Bug deletion Click maps Heat maps Device-trend chart Custom branding Newsletter signup widget User dashboard Unlimited Live Support Support Mobile Platforms Screen Sharing Record Sessions It will allow user and lead searching. Shared Email Inbox Boosts Team Collaboration Multi-channel support Self-service support Workflow and automation Advanced Customer Relationship Management Over 40 Individual Apps Case management Multi-channel customer access Legacy data system integration Automatically generates insights Customer acquisition and retention tips Sales forcasting
Suggest an Alternative to Helprace
{{ suggestSubmitSuccess }}
You can only sugggest alternatives that are already published on our platform. If you want to submit a software or app, please visit your account page to submit a software.
List of Suggestions
Please start typing the name of the software you want to suggest as alternative to Helprace in the field above.
{{ suggestSubmitError }}
Suggest {{ suggestedAlternatives.length }} Alternative(s)
Login
This action requires user authentication. Please log in.
Don't have an account yet? Sign up.