ProProfs Knowledge Base icon

ProProfs Knowledge Base icon

ProProfs Knowledge Base

Business Software Customer Support and Management
Description
ProProfs Knowledge Base Software is a simple yet powerful tool for providing self-help support to customers and employees. Technical experts or beginners - the tool can be used easily by people of all... skill levels to create a knowledge base, manuals, or documentation. The software is a powerhouse of powerful features like MS Word-like editor, Google-like search, roles and permissions, contextual help, and many more. You can access a wide variety of professionally-designed templates to kickstart the knowledge base creation process. Adding multimedia to a knowledge base and customizing it with fonts, colors, and themes is another advantage of this versatile tool. Its built-in reporting system gives insights into popular articles, failed searches, broken links, and more. This data can be used to improve knowledge base performance. Overall, it’s a great tool for improving customer support and creating a knowledge sharing and collaborative work culture. Read moreless
Platforms
Windows macOS Linux Browser iOS Android
Links

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Pricing

  • Free ($0.00 / month)
  • Essential Plan ($20.00 / month)
  • Premium Plan ($70.00 / month)
You can view all available pricing models on ProProfs Knowledge Base's pricing page.

Features

  • Customer Self-Help
  • Self-service portal that can be branded
  • Knowledge Base Development
  • Document management
  • Self-service support
  • Knowledge base and reports
  • Customer support
  • Team Collaboration
  • Document Generation
  • Knowledge base
  • FAQ
  • Documents management
  • Sales enablement
  • Document Builder
  • Knowledge Management
  • Wiki
  • Employee onboarding
  • Help widget
You can always update ProProfs Knowledge Base to add more features!

Screenshots

ProProfs Knowledge Base screenshot 1
ProProfs Knowledge Base screenshot 2
ProProfs Knowledge Base screenshot 3
ProProfs Knowledge Base screenshot 4
ProProfs Knowledge Base screenshot 5
ProProfs Knowledge Base screenshot 6
ProProfs Knowledge Base screenshot 7

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About This Article

This page was composed by Tim Klausner and published by Alternative.me. It was created at 2020-08-18 13:15:00 and last edited by Tim Klausner at 2020-08-06 06:49:25. This page has been viewed 226 times.

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