CustomerSure icon

CustomerSure icon


Business Software Customer Support and Management
CustomerSure is a piece of customer management software that improves the way your business handles customer feedback directed at your sales and service teams. These teams often represent the face of... the business to the customer, so it is vital that you ensure these teams are working at their highest level in terms of properly engaging and interacting with customers. This software makes it much easier to accomplish that goal. Read moreless

Alternatives to CustomerSure

  1. UseResponse alternatives



    UseResponse is a software program that redesigns your customer support center online and gives you several helpful features to make it run more smoothly and allow you more open communication with y...

    {{ alternatives[0].votes }}
  2. UserVoice alternatives



    UserVoice is an application designed to provide business owners with feedback related to the products and services that they provide to their customers. It is a product feedback management software...

    {{ alternatives[1].votes }}
  3. Get Satisfaction alternatives

    Get Satisfaction


    Get Satisfaction allows you to gather feedback, product ideas, build your brand, and reduce customer support costs while engaging with your customer community.

    {{ alternatives[2].votes }}
  4. Survicate alternatives



    From website optimization and customer satisfaction surveys to complex customer insight processes integrated with your email campaigns - we've got you covered. Companies from over 70 countries use ...

    {{ alternatives[3].votes }}
  5. UserReport alternatives



    UserReport helps companies learn more about the people who interact with their online content. It collects data from simple, propriety survey and forum tools integrated with the client's website. C...

    {{ alternatives[4].votes }}
  6. Qualtrics alternatives



    Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insights in one place.

    {{ alternatives[5].votes }}
  7. QuestionPro Inc alternatives

    QuestionPro Inc


    Question online survey software allows users to generate professional surveys for individuals and businesses and experience greater insights in one place where you can see your data in context. Our...

    {{ alternatives[6].votes }}
  8. Helprace alternatives



    Due to mass business migration online, help desk software and other help desk solutions have become very popular. How else can a business improve customer service other than a well-crafted customer...

    {{ alternatives[7].votes }}
  9. iVend Retail alternatives

    Effective and efficient network of channel partners spread across the globe.

    {{ alternatives[8].votes }}
  10. elevio alternatives

    Used by Fortune 500 companies right through to small SaaS sites, elevio helps you increase user engagement and loyalty, while dropping support costs.

    {{ alternatives[9].votes }}
  11. Salesmachine alternatives



    Salesmachine helps sales, product and customer success teams instantly convert more leads, accelerate adoption and reduce churn.

    {{ alternatives[10].votes }}
  12. HelpShift alternatives



    Helpshift enables brands to deliver superior digital customer service digital channels with messaging-based support and AI powered automations.

    {{ alternatives[11].votes }}
  13. Getfeedback alternatives

    GetFeedback is a software system that allows users to get feedback from customers by having the customers take surveys after they receive their product or service. GetFeedback uses Salesforce to ke...

    {{ alternatives[12].votes }}
  14. Medallia alternatives

    Medallia Experience Cloud is an enterprise customer feedback management software platform that empowers every employee to improve the customer experience.

    {{ alternatives[13].votes }}
  15. Wootric alternatives



    Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it...

    {{ alternatives[14].votes }}
  16. MaritzCX alternatives

    MaritzCX provides Customer Experience software (CX) and research to help you respond to the Voice of the Customer instantly through our CX Platform.

    {{ alternatives[15].votes }}
  17. Prisync alternatives



    Prisync is a website that allows you to check and track the prices of competing sites so that you can always know how to get and how to give the best deals possible. The site has several key featur...

    {{ alternatives[16].votes }}
  18. SurveyGizmo alternatives



    Advanced (but easy to use) online survey software tool that comes with amazing customer service, every survey feature you can imagine and an open API.

    {{ alternatives[17].votes }}
  19. alternatives

    Grade. us is simply the most powerful SaaS platform out there for complete online review management and marketing.

    {{ alternatives[18].votes }}
  20. UserTesting alternatives

    UserTesting is an app for people to perform usability tests. Many companies look for people to perform such tests to determine if their website is user friendly, if their app is easy to navigate, o...

    {{ alternatives[19].votes }}
  21. Frontify alternatives

    The all-in-one brand management platform, enriching brands with consistency and clarity – cloud-based efficiency for businesses of all sizes.

    {{ alternatives[20].votes }}
  22. Competera alternatives

    Supercharge your price formation with ✅ qualitative data and ✅ algorithmic pricing by Competera retail price optimization software.

    {{ alternatives[21].votes }}
  23. Referral SaaSquatch alternatives

    Referral SaaSquatch


    Intelligently grow your customer lifetime value throughout the entire lifecycle with the most powerful Growth Automation platform for on-demand services.

    {{ alternatives[22].votes }}
Suggest an Alternative

Missing a software in the list? We are always happy if you help us making our site even better.

Suggest an Alternative

CustomerSure Reviews

We have 1 review for CustomerSure. The average overall ratings is 4.0 / 5 stars.

Write a Review
grex avatar
My Opinion on CustomerSure
written by grex on 2018-03-02 04:26:13
Ease of Use
Customer Service
Value For Money

Overall Opinion: If you want to generally boost customer satisfaction for your midsize to large business, CustomerSure is one of the best ways to bring about those results. Customers will find their problems are dealt with before they even occur, and the software has the profound ability to quell small problems before they grow into something more serious. In most cases, customer satisfaction can be increased with simple process improvements, and this software gives you the information you need to see where those improvements need to be made, and it makes them for you. One of the most notable features of CustomerSure is the amazing customer survey system. Most people are aware that customers tend to shy away from surveys unless incentivized, but the surveys issued by CustomerSure are nonintrusive and even incorporate advanced engagement tactics to ensure maximum response. The system creates, issues, collects, and organizes the data from all these surveys at an exceptional pace that requires almost no effort on the part of the user. If you're worried about your existing website and how the CustomerSure software will work with what you have, you can put that issue behind you. CustomerSure is designed to easily integrate with individual pages of your site, so your customers won't even realize they're using a third-party survey system. Once the software is put in place, your business will receive a constant stream of feedback that your sales and service teams will find highly useful in their pursuit of optimal customer interactions. To ensure you get the most from the data gleaned with the CustomerSure software, a system for managing tasks has been included in the suite. This allows you to make all the data collected from the software into actionable content. This task management system is coupled with several analytical tools that search for customer satisfaction trends and potential problems. Since the software is all about improving customer interactions, the end results are far more in-depth than mere boosts to customer satisfaction. An increase in customer satisfaction often translates to higher sales as those happy customers recommend your business to others. Customer retention often increases as well, which can add to the swell of growth caused by the software. This will improve your business's reputation, which has an inherent value that essentially can't be valued. The CustomerSure software provides you with a way to segment the performance of your staff so that you can find specific areas that need to improve. It does so by consolidating customer feedback and looking for patterns that point to a consistently underperforming area.

Pros: Easy Integration Advanced Task Management

Cons: Expensive Unsuitable for Small Businesses

grex is using CustomerSure every other week recently.


  • Customer Surveys
  • Feedback Stream
You can always update CustomerSure to add more features!

CustomerSure Videos

Youtube Video: CustomerSure -- Reviews tutorial

Learn how to add CustomerSure reviews and testimonials to your website using widgets.

Disclaimer: This video was not made by us, but we found it interesting enough to embed it here.


Commenting on this article is disabled right now.

About This Article

This page was composed by and published by It was created at 2018-04-29 03:00:11 and last edited by at 2020-03-06 07:49:48. This page has been viewed 1787 times.

Did you like this article about CustomerSure? Please rate it!
6 of 7 liked this article. This is equivalent to a star rating of 4.29 / 5.

More Software in Business Software > Customer Support and Management

More Popular Business Software

Filter Platforms


Filter Features

Advanced audience targeting All essential question types All essential action types Skip logic Triggers Custom design and branding Report and analytics Reports Free survey and forum data User-friendly interface Simple and fast data collection Google Analytics integration Custom demographic headers Data export Bug deletion Click maps Heat maps Device-trend chart Custom branding Newsletter signup widget User dashboard Email marketing • Custom Survey URLs • Data Analysis Tools • Mobile Survey • Offline Response Collection • Question Branching • Question Library • Site Intercept Survey • Supports Audio / Images / Video • Benchmarking • Data Management • Email / Online • Panel Management • Sample Management • Statistical Analysis • Survey Management Create Personalized Surveys Customer Interaction Interface Integrated with Salesforce Prisync always updates its prices. Ability to take tests directly in the app. Ability to view tests for other devices. Support Center link
Suggest an Alternative to CustomerSure
{{ suggestSubmitSuccess }}
You can only sugggest alternatives that are already published on our platform. If you want to submit a software or app, please visit your account page to submit a software.
List of Suggestions
Please start typing the name of the software you want to suggest as alternative to CustomerSure in the field above.
{{ suggestSubmitError }}
Suggest {{ suggestedAlternatives.length }} Alternative(s)
This action requires user authentication. Please log in.
Don't have an account yet? Sign up.