Qminder Alternatives & Reviews

Qminder

Description
Qminder works the way it sounds: It helps a company mind its queues. Specifically, Qminder Ltd.'s software is designed to keep track of waiting lists and lines in complex environments, like a doctor's office, but can expanded to a variety of applications, like a 300-person line at Disney World.
Rating (4.00)
Platforms
Browser

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9 Best Alternatives to Qminder

Freshdesk icon

Freshdesk

Freshdesk helps your customer service team consolidate all their communication streams into one platform and deal with issues more responsively.
Intercom icon

Intercom

Intercom is a communication app that ensures a business owner can use messaging services to promote sales, customer services and increase his or her marketing capacity.
Kayako icon

Kayako

Help Desk Software and Customer Service Software that helps you be more productive and build customer loyalty. Join over 131000 customer support heroes and start your free trial today!
Desk.com icon

Desk.com

Desk.com is a software that lets the user have full control of their customer service from both desktop and mobile. Desk.com follows your social media profiles, emails, and phone calls to make sure every customer inquiry is acknowledged and taken care of.
Help Scout icon

Help Scout

Make every customer service interaction a more human one. Use Help Scout. Trusted by over 8000 businesses in 140 countries. Get started for free.
HappyFox icon

HappyFox

The smart and intuitive help desk features of HappyFox make it a great source for any business owner looking to improve engagement with their customers.
Appreviws icon
Free

Appreviws

Many people create apps for various reasons, but one is definitely to make money. The biggest question for many Android app creators is where to sell these applications.
Salesforce Service Cloud icon

Salesforce Service Cloud

When it comes to customer relationship management (CRM) systems, Salesforce wrote the book. Well, not exactly the book, but they do provide the most thorough explanation of what a CRM is on the internet.
Zoho Desk icon

Zoho Desk

Put customer service at the heart of your company. Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer.

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Pros of Qminder

A 14-day free trial (no credit card required) is available
The cheapest plan is around $250 per month (per location), which is in reach of many businesses, and custom plans with more features are available for those with more cash to spend
No contracts, and businesses can cancel their plans at any time

Cons of Qminder

Replacing a human staff might take away a personal touch that some customers would prefer
No support for Android devices.

Qminder Icon Features of Qminder

Automated handling of customer waiting lines from the second their experience at the business begins
Integration with Apple hardware that is used by the customer to sign in or express desires
Built-in analytics of customer data, which is logged during each visit

Qminder Reviews

by grex about Qminder on March 2, 2018
"Nobody ever wants to wait in line. Sometimes, like in a dentist's office, waiting can even add anxiety to a customer's experience. Qminder was build to change all that. From the moment a client walks in the door, the software takes over and starts offering peace of mind. The software is designed to work with physical Apple hardware. By interfacing with an iPad, users can express their wishes and the software does the rest. Additional features allow the software to display the current queue on a large monitor or television screen using the Apple TV hardware. After a visitor signs in, the app relays information to service staff who can then address the visitor by name and learn other useful information about them. In addition to taking care of the customer, data from each visit is logged and can be analyzed later by the software. Using this information, firms have the power to improve their businesses to better meet the needs of clients. Qminder also includes a messaging system between devices, so staff members can message clients in larger, multi-floor buildings."
Feel free to submit your own opinion on Qminder!

Qminder Icon Share your opinion on Qminder

3
/ 5
Review Summary
Qminder has currently been reviewed with 1 opinions.

In total, that's a combined rating of 4.00 out of 5 stars.

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